Refund Policy

We offer unlimited revisions until you are 100% satisfied with your work. If we cannot meet your stated requirements after reasonable revision attempts, we will issue a full refund.

• Work is significantly different from the agreed brief
• Work is delivered after the agreed deadline (without client-requested extension)
• Plagiarism detected in delivered work (we provide plagiarism-free guarantee)
• Cancellation before work has begun

• Client changes requirements after work has been completed
• Work has been submitted to institution and grade received
• More than 14 days after delivery without raising a complaint

Contact us at info@altivance.com.ng or WhatsApp +234 708 432 1204 within 14 days of delivery. Refunds are processed within 5-7 business days to your original payment method.